Privacy Policy

Effective Date: 23rd February, 2025

1. Introduction

Welcome to Car Lock PRO (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following types of personal information:

• Personal Details: Name, email address, phone number, and vehicle details when booking an installation.
• Website Usage Data: IP address, browser type, and device information through cookies and Google Analytics.
• Cookies: We use cookies to improve user experience, analyze website traffic, and personalize content.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process bookings and provide CAN-PHANTOM installation services.
• To respond to inquiries and provide customer support.
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our business.

4. How We Share Your Information

We do not sell or rent your personal data. We only share information with:

• Service providers, such as payment processors and installation partners.
• Legal authorities when required by law.
• Google Analytics for website performance tracking.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights Under GDPR

You have the right to:

• Access, update, or delete your personal data.
• Object to the processing of your data.
• Request data portability.
• Withdraw consent for marketing communications. To exercise your rights, please contact us at support@carlockpro.co.uk.

7. Cookies and Tracking Technologies

We use cookies and Google Analytics to:

• Analyze website traffic and improve performance.
• Personalize user experience.
• Track how users interact with our website. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. Contact Information

For any privacy-related inquiries, please contact: Car Lock PRO
Website: www.carlockpro.co.uk
Email: support@carlockpro.co.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on our website.